PBA Orlando Campus Building Entrance Student Guide to the Library
A Service for Distance Learners 

  Members of the PBA Library staff are very eager to help you with all of your library and information needs! As a distance learner or extension campus student, you may wonder how you can feel connected to a library that has a physical presence in West Palm Beach. We're as near as your phone, fax machine, or computer! And we are also very much an online library, and distance is no barrier for our electronic resources, which can be accessed from your campus, home, or any place you connect to the internet, any time of day or night.

We believe you will find that borrowing physical materials from the collection is also easy and convenient. Your primary access point will be the PBA library website. In this guide you will find help in navigating this “busy” site and mining the wealth of information we have to offer. We will make every effort to communicate effectively with you. Please let us know how we can improve this page or any of our services by giving us feedback at library@pba.edu.

To open the PBA Library main page in a new window:  http://library.pba.edu.

Sections of this Guide:  BOOKS  JOURNALS  ELECTRONIC RESOURCES  CONTACT US

Rendering of the new Warren Library

 If you are off campus or not using PalmNet as your Internet Service Provider (ISP), you will need your PalmNet User ID and Password to access many of the links below and on the main Library web page.
(For detailed instructions for remote access, look for a link that says Off-Campus Library Use)
 

(electronic or hardcopy)

Most links in this section can be found under “Books” at the top and center of the PBA Library home page.
 
PBA makes over 45,000 electronic books available to you through NetLibrary. To use this collection off campus you must first create an account while on your local campus. You may search for ebooks by using the NetLibrary link or the PBA Library Web Catalog.
 
To find a book in the PBA Library, check our PBA Library Web Catalog. Then, use the Library Materials Request Form, a link under “Extension Campus/Distance Learners” on the right side of the library home page. The normal loan period for PBA students is 28 days. We will provide an additional 2 weeks (14 days) for the transport of materials (Total lending time for a book will be 42 days). Materials requested will be mailed directly to your home and can be returned in the jiffy bag it came in. A pre-paid label will be provided or you can bring it to the Orlando campus and it will be returned for you. There is a limit of 99 items per person.
 
To borrow a book from another library we encourage you to obtain a library card from the Orange County Public Library System and use their Interlibrary Loan (ILL) service as that venue will result in faster service to you. The Locations link on their main menu has a map with addresses, hours, and phone numbers, so you can find the branch most convenient for you.
 
If you would prefer that we place the ILL request for you, please use the forms on the PBA Library home page under “Tools for Library Use” in the right-hand column. Bear in mind, however, that shipping materials first to West Palm Beach and then to you may result in longer waits and shorter loan periods.  
 
WorldCatis a worldwide database which will tell you which libraries own a particular title. It can also be used to locate items held by the PBA Library if the PBA Library Web Catalog is unavailable for any reason.
 
Need an encyclopedia, dictionary, thesaurus or a book of quotations? xreferplus logo has the full content of 150 reference books, with over a million entries.

Need the most authoritative definition? is "the definitive record of the English language."


To find magazine or journal titles and determine which issues and volumes are available at PBA, use the links under Serials at PBA in the middle column toward the bottom of the PBA Library home page.
If the periodical is a paper or microform item in the PBA collection, you will see complete holdings details.  If it is an online title, you will be linked to the database(s) with full text articles from that particular journal.


To request a copy of an article from a journal we do not own, we believe you will get the best service by using the InterLibrary Loan department of your local public library. Again, if you would prefer that we place the ILL request for you, please use the links below or the  forms on our website under “Tools for Library Use” in the right-hand column. Bear in mind, however, that it will require extra time for us to send the materials to you. 
PBA INTERLIBRARY LOAN LINKS:  HOW TO DO IT   REQUEST AN ARTICLE   REQUEST A BOOK   REQUEST A RENEWAL

   
The PBA Library subscribes to a wide variety of online databases, covering general topics and subject disciplines, many with full text.  The PBA Databases by Subject section of our web site describes them, so you can identify appropriate resources for the topic you are researching.  
The Orange County Public Library System lists available databases in the Virtual Library submenu on their web site.  
Additional databases are available through the Florida Electronic Library.  (Access requires a public library card.) 


For expert assistance, please get in touch with the PBA Library staff.
Phone  (561) 803-2227
Fax  (561) 803-2235
Email   library@pba.edu

For Orlando Students:
Before 6 pm, you can dial the Orlando campus at: 407-226-5955 or 800-323-7627 and you will transferred to the library as a local call.
After 6 pm you can email the library, requesting we call you. Or you can make a brief long distance call to 561-803-2227 and library staff will gladly call you back. Whether you use email or phone, please indicate why you are calling so that we can have the right person respond.
 
Access Services Library Staff (for questions about checking out or returning books or any library account issues):

Access Services Hours

Sunday 6 pm - midnight
Monday-Thursday 8 am - midnight
Friday 8 am - 5 pm
Saturday noon - 5 pm
Katriina Morales Nadine Nance  

Reference Librarians (for questions about finding information)  

Reference Services Hours

Monday-Thursday 10 am - 7 pm
Friday 10 am - 5 pm
Saturday noon - 5 pm
Cheri du Mée Debora Stewart Bob Triplett

Are you more comfortable with chat or instant messaging (IM)?
Use .  The link is on the PBA Library home page at the top of the left hand column. There are two ways you can contact a librarian with your questions:
Click on “chat” and your question will be answered by one of the many librarians around the state of Florida who participate in this service (not necessarily one of the PBA Librarians). They all have access to the PBA Library databases and can help you with sources specific to PBA. . The chat service is available 10 a.m.- 10 p.m. ET, Sunday – Friday and 10 a.m. - 5 p.m. on Saturday.
Click on “email” and your question will come directly to librarians at PBA (as long as you have gone through the PBA Library home page). You may submit your question via e-mail 24 hours a day, 7 days per week.
In both cases, please identify yourself as a PBA Distance Learner or Orlando student so we are able to provide you with the best service.



We consider it a privilege to work with you on your learning goals.  So please, let us know how we can be of assistance.
You are the reason we are here!
 

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